Sunday, November 22, 2009

BAD TEMPER

It took me one hour to write this post yesterday and when I clicked on 'Publish Post' the site went error! ARGHHHH ^$%#$@!$%@!#&% bummerrrrr*

- Today (that means yesterday, u still get it?) I realized that carrying out a ground handling service agent requires tons of patience. I mean I knew it before but seriously after today's experience, I'd have to say to those who have worked here for over 10 years, one word 'respect'! And I'm starting to be more proud of myself, being able to stand all these crazy people traveling!

I started today at 05.30 AM, my earliest shift ever was 03.45 AM @_@, can you imagine? Usually I'm still clubbing around these hours! It's insane but the passengers traveling are more insane! A Chinese woman on our flight today, left a bag with 3 necklaces of Cartier worth 300.000,- HKD in the public toilet! When she got on the plane she suddenly gets crazy and said she has to go back and find her bag! (DAMN WOMAN! Flight delayed)

This happened earlier in the morning; an Indian guy had to land in HK but he lost his travel pass
(a type of Visa to stay in HK for 2 months) and only got his passport. It was a man around the age of 35 but I think he has the IQ of a 4 year old! I asked him: "Are you here for work sir?" The Indian guy: "NO, I'm here for business!" (HAHAHA ROFL, EXCUSE ME! please someone, what's the difference?!)

Then he insisted me to escort him to the immigration to explain to the immigration officer that he'd lost his travel pass, oh wait I have to correct myself, he told me he left the travel pass at home (STUPID!) but his English was actually quite understandable, so I really don't see why I have to assist him to the immigration, but OK fine I did what I had to do, we went to the immigration, he queued up (it was a freaking long queue, there goes my breakfast!) and I stood there to wait for him to approach a counter, so I can tell the officer what the situation was like (he could use his own mouth and talk right?) and so the officer could sort the problem out with the guy (why am I still standing there?) Such a waste of MY time!

And when I thought I was about to finish work (fyi, this happened all on the same day) the office assigned me to handle a case of 2 Taiwanese woman who missed their connection flight @_@ the nasty thing is, they already had problems with their ticket on their way from Frankfurt to Hong Kong and now they are having more issue with their tickets coz they missed their connection flight to Taipei. It's kinda complicated I'll spare you the story coz it took me 1,5 hour to understand their case with the tickets but that's fine because I wanted to help them out but the thing was one of them is a freaking biaaatch and she behaved as if she is the queen or something! She started to yell in my face, said it wasn't her problem, that I've got her in this situation, she wanted her money back, she wanted a refund (of a ticket she has flown with, please explain to me how you can refund something if you've already used it DAHHHH!) She wanted to know my name, she wanted my phone number so she can call me whenever she can't get her money back, I tell you, that woman is INSANEEEEEEEE! It took me 3 hours to sort the problem out, you bet I was damn tired after work -_-

The airport ... this place is sick!


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